"Bob & team, In the past we had the unfortunate experiences you hear all too much about working with contractors; over budget, lack of communication, lack of transparency, not within schedule, & average workmanship. We were a little apprehensive in the beginning. It did not take long for us to acknowledge & appreciate that you were going to be different. You communicated and followed through with everything you committed to. That was a blessing! Excellent craftsmanship from you and Mike, to the plumbers and electrician.
You & your team were respectful of our space, time and money. You were all always a pleasure to work with. You put a great amount of care, thought and effort into everything you do! You went the extra mile in so many ways, down to plowing our driveway after a storm. We appreciate you so much, we feel blessed that we were in your hands and ALMOST wish we had more for you to do. We will continue to highly recommend you every chance we get. Thank you!"